Moving to a new and better webhost
I’ve lost count of the number of times that my server was down, and customer support is almost always never available. I am pissed. At first, it was easy to brush off. But then when you can’t access your blog most of the day, and then it happens many times a week, then moving out is the only sensible decision. It’s affecting my already measly traffic.
A number of people have told me that they can’t access my blog, and it alarms me. How many visitors have the patience to wait for your blog to be okay, and how many of them are hooked enough to try to open the page again some other time?
It was bad service from the start. It took them awhile to set up my account. I lost several weeks of the one-year term that I bought. I had to make a long-distance call to follow up, and all I was told was that I should just wait, as if it was my mistake that I didn’t wait long enough. I know some webhosts can set up their clients’ accounts in 48 hours. Some even set up their clients’ sites; all the client does is log in and write away.
I didn’t get any help at all in setting up this blog. I didn’t really expect them to set it up for me, but some technical guidance would have been helpful. There was a time when I messed up my database configurations, so the blog was down for almost a week. I submitted a ticket, but I didn’t get any response at all. It didn’t surprise me.
I am moving to another webhost before the year ends. For now, I am scouting for a webhost that is stable and has excellent customer support. Any suggestions? This blog is currently hosted by Philhosting, so please forget it.
Comments
Wo0t! We have the same host and we have the same problem. I will be transferring mine early next year.
where are you moving to?
Feel free to check out my blog. I have a couple of blog reviews and there are a few great offers! Best of luck finding a good host. They are hard to find, but worth it when you do!
gee thanks. i’ll read your posts and try to decide.
i’m contemplating on a transfer in 2009. i got two blogs hosted with them and got similar problems. i think their fast service is their sales. my request for upgrade was done in less than an hour, with all the invoices and receipts.
the worst problem that i had was when my site was down for three weeks sometime in march and april.
there are many of us. i think many have made the move. i wonder what they are doing about it. my friend is friends with the owner and she told him about the downtime problems. it has been months, and yet things are still the same. we are not getting our money’s worth.